Model Context Protocol
Can the AI connect to our issue tracker and tell me who owns #1024?
Can the AI connect to our issue tracker and tell me who owns #1024?
The user states what to look up; the AI application receives the question and decides which connections are available.
MCP standardizes tool discovery and calls; the external system still owns real data and access control.
Configuring and exposing tools: Add server command configs in your AI tool settings. The MCP server announces which tools (like get_ticket) it exposes and what arguments they expect.
The AI application requests the call: The model proposes get_ticket({ id: 1024 }), and the MCP client sends it to the issue service.
The issue tracker returns the real record: It checks the test account's read access and returns the owner. MCP does not store the issue or decide permission.
Use MCP to retrieve issue #1024 with a read-only test account. First confirm that the issue service exposes get_ticket, then show the actual arguments, account permission, and tool result. Do not expose close or delete actions.